Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you use 2XRev, you provide us with information including:

• Account information (name, email address)
• Business information (company name, industry, revenue data)
• Qualification and onboarding responses
• KPI data and business metrics
• Messages and interactions with the AI assistant
• Uploaded documents and files
• Payment information (processed securely through PayPal)

1.2 Automatically Collected Information

We automatically collect:

• Usage data (features accessed, time spent)
• Device information (browser type, operating system)
• Log data (IP address, access times)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Generate personalized strategic plans and AI-powered advice
• Process payments and manage subscriptions
• Send service-related communications
• Improve and optimize the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. AI Processing

Our AI assistant uses your business data to generate personalized advice and strategic plans. This processing includes:

• Analyzing your business metrics and goals
• Processing uploaded documents for context
• Generating strategic recommendations
• Creating actionable tasks and plans

AI processing is performed using OpenAI's services. Data sent to OpenAI for processing is subject to their data usage policies. We do not use your data to train AI models or share it with third parties for their own purposes.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate the Service (hosting, payment processing, AI services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All service providers are contractually obligated to protect your data and use it only for providing services to us.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account data: Retained while your account is active and for a reasonable period after closure
• Business data: Retained for the duration of your subscription
• AI conversation history: Retained to provide continuity in the assistant experience
• Payment records: Retained as required by law for tax and accounting purposes

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request a machine-readable copy of your data
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, please contact us through the Service. We will respond within the timeframe required by applicable law.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze usage patterns
• Improve the Service

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers as required by applicable law.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice in the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through the Service or at the email address provided in your account settings.